As a new start up company, we are watching our expenses closely. What does this mean to you, the customer, is that your order may arrive in a re-purposed box or envelope but the products inside will be 100% brand new. Orders will ship via USPS and will ship within 48 hours of purchase. Expect 3-5 days for delivery for most items. At this time we are set up to ship in the U.S. only (excluding California, Hawaii and Alaska). Sorry no International orders.